Click to Dial - Increase ACT! user productivity by offering click to dial right from your ACT! contact record.
Call Histories - Create call histories and follow-up activities with automatic tracking of calling activity in the customer record.
Screen Pops - Help your customers provide better service when inbound calls ring and automatically triggers a screen pop of ACT! customer information to their desktop PC.
Powerful VoIP Softswitch - Complete IP business telephone system is used as the foundation of the Call On CRM Solution.
Unified Voice Messaging - Powerful unified messaging included a part of the Hosted VoIP solution. Retrieve your voicemails from anywhere or have them arrive via e-mail.
Web-based call routing - Change the way your calls get routed with Simultaneous ring, remote office and more with this easy-to-use GUI application.
Integration with business applications - Seamlessly integrates with 10.0 and later version of ACT! CRM as standard.
Self management and reporting CRM software solution - Simplified Web based management and reporting eliminates the need for expensive 3rd party support.
Multi-line support - Our advanced call handling solution allows simultaneous handling of multiple inbound and outbound calls.
Conferencing - One click conferencing with multiple callers, just dial and start
Reverse Lookup - Advanced Web 2.0 Integration with WhitePages.com and ZoomInfo.com APIs to lookup contact info by phone number, contact name or company.